FlyerTalk Forums - View Single Post - AA LAX-SYD-LAX AA73 / AA72 (17 Dec 2015)
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Old Dec 18, 2015, 6:11 pm
  #18  
TheBOSman
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Join Date: Aug 2011
Location: Austin, Texas
Programs: Airline nobody. Sad!
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Originally Posted by JDiver
At ~5:30-6:00 SYD hot towels came, followed by a decent breakfast quickly served. Forms were eventually handed out, several FAs cleared the cabin but I saw J arm rests up (should be down).

Landing was uneventful. Lots of photoggers rampside and we got a "wet welcome" from the water arc from two fire wagons.

An uneventful flight, personable FAs providing completely mediocre service. And this was the inaugural flight, which they kept mentioning - but nothing special on the soft side, I'm afraid. Chalk it up to an entrenched, non-customer centered management (corporate culture trickles down, not up.)
Originally Posted by marnold3
Arrival formalities were cleared fairly quickly and I was soon on my way to the Sydney Harbor Marriott. In my estimation, this flight will be one of AA’s premier international flights and I think they’re off to a good start with this inaugural effort.
Apparently this is where AA is differentiating between F and J .
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