I've been trying to use thee Contact Customer Care function on united.com for about a week to ask a question about my 2016 benefits. Top section is pre-populated with my info and you can choose dropdown for the subject of your feedback and type free-form into the page. Anyway, I've tried 5-6 times in past week and each time it thanks me for my feedback but soon thereafter sends me an email from "[email protected]" stating that is undeliverable so I wait until the next day and try again without luck. Anyone else experienced this issue? Does anyone know of a United Customer Care email address that I can just send a note to, instead of fighting with the website form? Otherwise, I will just print and mail a note to Oscar Munoz's office and hope for a response.

Thanks!