FlyerTalk Forums - View Single Post - American is now ranked behind Spirit (!) in latest DOT Air Travel Consumer Report
Old Dec 14, 2015 | 4:57 pm
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Ber2dca
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Originally Posted by LukasVIE
The metrics are relative to number of operations, either per enplanements or per thousands of flights - so the fact that Spirit operates a fraction of the flights American operates shouldn't matter.
It matters because network complexity will affect baggage. Most baggage is lost on connections - how many Spirit pax have a connection on the same ticket?
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