FlyerTalk Forums - View Single Post - Poor poor experience on CX :(
View Single Post
Old Dec 14, 2015 | 3:35 pm
  #15  
alastairloh
 
Join Date: Nov 2015
Location: Singapore
Programs: Asia Miles, Krisflyer
Posts: 60
Originally Posted by AC*SE
Frankly, my question is why the OP wasn't offloaded in the first place. 30 minutes is below MCT. It seems to me that ground staff extended a favour, here.

In fairness to the ISM, cabin crew have no way of knowing which passengers are on a tight connection, unless ground tells them. But ground staff do know who's missing, and what their inbound flights are, so there's no need for rudeness there.
I think the most logical reason why I wasn't offloaded was the hassle I guess? I was traveling as part of a party of 12 so I believe offloading our check in luggages would take even more time as compared to waiting?
alastairloh is offline