Recently stayed at Omni hotels in Jacksonville FL and Montreal. Booked discounted rates at both; both hotels also honored upgrade requests. Was treated royally at both places. I have also booked deepy discounted rate at US and international Holiday Inns, and was offered upgrades on numerous occasions, and was always treated well. At budget hotels I've stayed at - where I did not expect a lot of services or amenities, I've also enjoyed good treatment and sometimes extra perks. I've found that most hotels are interested in cultivating a good relationship with their guests.