FlyerTalk Forums - View Single Post - Segments already flown on *A partner show as unflown in UA res
Old Dec 13, 2015 | 9:51 pm
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Starman
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Join Date: Dec 1999
Location: NorCal - Platinum 2.6MM
Posts: 2,150
Segments already flown on *A partner show as unflown in UA res

I have a ticket on (-016) stock with the first two legs on LX, and the last two on UA. Flew the first two uneventfully, as scheduled. Now, 36 hours after arrival, segment 1 has disappeared from the online display of the res record, as it should, but segment two, also flown, still appears as if it lies in the future and is unflown. Has anyone else seen this? I'm wondering what happens if I check in with UA for segments 3 and 4, and segment 2 still shows as unflown. I called UA and they said "I guess LX hasn't notified us that the ticket has been used", which is fine if it straightens itself out, but maybe not so fine if it doesn't.

The weird thing is that the Saudia display shows both segments marked as "flown", as they should be, so I'm a bit afraid this is a UA problem, not LX, and patient waiting won't fix anything. No way for me to explain this to a UA agent, however.

Last edited by Starman; Dec 13, 2015 at 10:01 pm
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