Originally Posted by
pandaperth
AA68 is SFO-MAD
I expect it is one of those AA flights with an equipment change somewhere, probably DFW - but it is one flight number and therefore only one segment on the RTW ticket.
I also see AA 68 as LAX-MAD (via MIA) for some dates.
I suspect the problem is that it's 2-cabin F/Y service between SFO/LAX and MIA, to which a DONE4 would book into A with no D bucket available for the domestic sector, but J/Y service over the pond, and no A bucket on the MIA-MAD sector, only D, which causes the bad robot to pitch a fit.