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Old Dec 12, 2015 | 4:24 am
  #27  
eternaltransit
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Originally Posted by gorbatzjov
That is true, but even so, I've always been able to enjoy chauffeur drive and lounge access (I'm Gold, so lounge access is a given). For the chauffeur drive, I just call customer service to arrange it, and in the arriving airport I go to the drivers tell them I forgot to make a booking and show my bp. If they have a car available, they will help. Experience based on BKK, DXB en BRU only though.
Lounge access based on Skywards tier is always specifically allowed in the offers.

As for chauffeur drive, have you tried this recently? Now they scan BPs to see whether they are eligible (or check the booking at outstations for the promotional upgrade marker).
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