Hot towels....hmmm. let's see I think I have vague recollection of them. Yes, I remember now. Seems like years ago, but I guess it was just a year ago. . . .Definitely to be used on the face and once they have cooled down, then for use on the hands.
Looking forward to a ORD LAX trip on UA744 in late July in hopes of personnally refreshing my memory of that "hot towel experience."