<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Steve M:
You are entitled to compensation for the current value of what they lost or broke. If you have an old bag, it's quite possible that it's only worth $25 if it was nearing the end of its useful life. The fact that you can't get a new replacement for that price is irrelevant, as you were not entitled to a new bag. You probably could buy a similar used bag for $25 at a flea market or eBay.</font>
Mr. Carty, is that really you?
They were being unreasonable, plain and simple.