FlyerTalk Forums - View Single Post - Grand Hyatt Santiago-Diplomatic Suite USD $5.00 per night
Old Dec 11, 2015 | 10:55 am
  #392  
cascade
10 Years on Site
 
Join Date: Jan 2012
Programs: AMEX Platinum, Hyatt Diamond, RC/Marriot Platinum, Hilton Diamond, SPG Gold, IHG Platinum
Posts: 390
I have a stay coming up in a few weeks for a normal room, and I used a Diamond Suite Upgrade certificate to confirm into a Grand Suite. This won't affect anything regarding AMEX honoring the rate, correct? The rate shown when I login to Hyatt is some non-mistake rate, but I believe we have already confirmed that AMEX takes care of everything on the backend or adjusts it later. I have the original emails from AMEX with the mistake rate listed, as well as the email form AMEX confirming they will honor the original rate.

Last edited by cascade; Dec 11, 2015 at 6:06 pm
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