Originally Posted by
CPRich
Lessons learned:
Investigate an online company before you pay them a large sum of money, not after there's a problem.
Understand what travel communications actually say, not what you think/assume they say.
Don't "glance through" changes in travel plans - actually read and comprehend them.
what's the over/under on whether there will be another thread on a similar subject before the end of the calendar year?
all too often, what are touted as "lessons learned" tend to become "lessons ignored" and then "lessons archived"