<font face="Verdana, Arial, Helvetica, sans-serif" size="2">posted by Roger: Excuse me, I have been delayed more than 4 hours by LH, BA, UA, VS, US and probably more. Guess what, they didn't refund my fare.</font>
No, but they still got you there, right? The refund would be no use if you actually wanted to get where you were going, since the walk-up fares for a new ticket on any carrier would be astronomical.
I have also been delayed by BA, BD, UA etc, but the difference is that they will willingly examine changes to travel plans, possible reroutings etc. EZY has no means to do this. I understand and accept your point about fare comparisons, but I cannot see how EZY's refund policy would be of any use to me if I were stuck in the wrong place. I don't want to have to keep claiming on my travel insurance.