Originally Posted by eethan

Fully intended to cancel my Business Gold, having spent $13.5k on it in the past year. Lady was anxious to describe all benefits. - I listened but cut her off rather curtly. She kept going so I offered to keep the card w/ the annual fee waived. She offered 15k and I accepted.

When Amex assesses your value as a customer, how far back do they look? For example, my YTD spending was only 3k, so am surprised they considered $10k I spent end of last year.