FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Dec 10, 2015, 6:29 am
  #7298  
BorussiaMG
 
Join Date: Sep 2012
Location: DUS
Posts: 199
Originally Posted by FlyingHigh20
Was this your BRG at the IC Times Square? They tend to do the refund of the deposit about a week after the stay.
No. It was an IC in Asia.

I was told by the BPG desk that the stay is adjusted (in advance). This never happened but I didn't mind. First I prefer the reimbursement and second I received the mail "Please accept our apologies as we were unable to adjust your reservation to reflect your free night" quite frequently although the stay was adjusted and confirmed by the hotel. So I thought it might be the other way around this time. Although the invoice stated 0 I was not refunded by that time. Not that big of a deal but annoying.
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