FlyerTalk Forums - View Single Post - My LY Sega - Explains Again Why LY Is The Most Hated Airline
Old Dec 9, 2015, 9:31 pm
  #23  
danielonn
 
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,086
What I would have done in this situation is to tell the agent that I have important family business to deal with in Israel and can you kindly book me on any flight that will get me into TLV as soon as possible? I would then tell the agent that I would be happy to come back to the counter in 20 minutes while I get a coffee or sit down.

If there is no option with LY I would ask to be that my ticket be endorsed to Delta , British Airways, Lufthansa or any other carrier even if the class of service is different and again I would have politely emphasized the importance of my travels to Israel and then ensured my return date is confirmed too.

I would have done this all with a smile and kept cool. While I would be upset inside I would do my best to keep it cool.
danielonn is offline