FlyerTalk Forums - View Single Post - AAgent couldn't (or wouldn't) check me in
Old Dec 9, 2015 | 4:40 pm
  #4  
Centurion
All eyes on you!
20 Years on Site
 
Join Date: May 2002
Location: Arizona
Posts: 5,895
Because if I am correct everyone clears customs at PHX and you are not routed to a transit area to become sterile and make sure you have proper documents. In simple terms AA is covering their behind. Latest example would be the women who was returned to her origin because she traveled with a void hole in her old passport as she grabbed the wrong passport. The airline bears the cost of the return flight back.
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