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Old Dec 9, 2015, 5:35 am
  #12  
Fitch
 
Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
Posts: 2,380
Apologies for hijacking this thread, but I have a very similar question.

My Hertz rental is one way from LAX to SFO, on a Pay at Location basis.

My online confirmation does not show any amount for one-way fees, but does have the following statement:

One-way rental confirmed. We acknowledge that you intend to pick the vehicle up at one Hertz location, and return it to a different Hertz location. Any costs applicable to this are listed under Drop Fee in your reservation details, and are payable at the location

So I called Hertz CS to ask them where I find "Drop Fee $0" or something similar actually written down so that I can take it with me to wave under the agent's nose at pick-up / drop-off (many years of renting cars has made me cynical in the extreme )

According to CS:

(a) the rental cost ($250 for a full-size for a week) includes the Drop Fee, which if true I think is a fantastic bargain

(b) "If it's not listed on the reservation, then we don't charge it" :O

Personally, I expect a Hertz person at one end of my journey or the other to suddenly produce a bill for several hundred dollars, but we shall see...
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