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Thread: Air India Flying Returns - Major changes in FFP Program
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Old Dec 9, 2015 | 3:31 am
  #39  
kshastry
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Join Date: May 2003
Posts: 559
Originally Posted by Bioflyer
Yes - Until your KYC status is "VERIFIED" you would not be able to book any awards.

Just checked with AI Call Center for standard TAT for Account Verification and got an amusing response: "Sir, the standard TAT is ideally 72 hours after you upload the documents, however this is AI and I don't think I need to elaborate any further"

Absolutely hilarious!!
This is so atrocious! They are holding us hostage for some KYC compliance? Are they a financial institution requiring to fulfill RBI norms? We can't use our own miles till these jokers decide that we are fit to do so under some bizarre rules... and taking their own little sweet time in the process

BTW, where can we check KYC status? I didn't find any link.
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