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Thread: Air India Flying Returns - Major changes in FFP Program
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Old Dec 9, 2015 | 2:06 am
  #38  
Bioflyer
 
Join Date: Jul 2014
Location: Ahmedabad, INDIA
Programs: Blasé..
Posts: 174
Originally Posted by kshastry
Is the new AI-FR website working for anyone (for redemption)? I am able to login and get to the booking with miles page. But when I select a route, it throws some error.

Is it related to any pending KYC formality?
Yes - Until your KYC status is "VERIFIED" you would not be able to book any awards.

Just checked with AI Call Center for standard TAT for Account Verification and got an amusing response: "Sir, the standard TAT is ideally 72 hours after you upload the documents, however this is AI and I don't think I need to elaborate any further"

Absolutely hilarious!!
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