Originally Posted by
Kacee
What e-mail address are you using?
If the main one (
[email protected]) isn't working, I'd try e-mailing one of their English speaking ticket offices, such as
[email protected]
Brilliant! I got a reply from the AU office in 5 minutes. They found the PNR. I was able to use the PNR select seats online. Piece of cake. Will be flying upper deck on their A380. Fun! Thanks, Kacee!