are you talking about the link where i had to upload my id & address proof????i did that last week....but the verification process still shows as 'pending'....

i finally got through to one agent on the phone right now....as luck would have it she was neither competent in hindi or english (spoke with a very strong south indian accent) & after a lot of hold time she says that someone will visit my address for a physical verification of my documents....somehow i don't think that is correct....either way, i decided to email flying returns my kyc documents so lets see if they respond....