I am absolutely steamed! I just got the BIG SHOCK too when I went to cash in my 15,000 points for AA Certificates! I can't believe that no advance warning was given about the tremendous increase in charge! I buy supplies for our company and have been using Greenpoints to actually PURCHASE items, but I'll be shopping elsewhere! I'm with you all regarding writing corporate headquarters!
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[This message has been edited by Kathie (edited 05-24-2000).]