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Old Jun 25, 2001 | 1:45 pm
  #89  
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Airlines Jettison Their Incentives
For Making Reservations Online

Orbitz spokeswoman Carol Jouzaitis says Orbitz got off the ground without allowing a 24-hour hold because prelaunch consumer feedback showed that Internet customers had other priorities -- electronic alerts on flight status, for example, and news updates with pertinent information about airports and passengers' destinations. Ms. Jouzaitis adds, however, that Orbitz is now considering offering the 24-hour-hold.

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