Originally Posted by
palermo
ladisgreat, If I had wanted advice on what to do with my time, I would have asked that question. The whole point is the customer should no be put in a position where they are not given an easy opportunity to demonstrate them that AA/ the partners airlines are wrong (in this case, that the miles were charged to a different airlines).
a) I don't live in the US. So I don't fancy spending 50 euro on my mobile. I expect it will be at least 30 minutes between waiting time and explaining the facts, getting them to check my previous correspondence, etc, etc.
If i could be at home, I could at least use Skype
To the point, there is a problem with some one world airlines crediting miles and AA did not want to do anything to sort this out. be warned.
Honestly, it sounds like you want the fix to magically happen. It probably won't and you don't want my advice on "how to spend your time," so hopefully someone else will lie to you for the answer you desire. Good luck.