My only problem with the TSA is INCONSISTENCY. My shoes are an all-out freaking BOMB THREAT at some airports, but other airports could care less what I wear on my feet. Different airports make me do different things with my cellphone. Sometimes I can take a Coke with me through security; sometimes I can't.

All I ask is CONSISTENCY and a published set of rules that I must abide by to NOT be considered a terrorism threat by the airlines. I will abide by those rules if I know what they are, even if that means buying a new pair of shoes or a new belt. I don't like the current approach where they can CHOOSE who to harass, how hard to harass them, and whether to harass them again at the gate. Publish definitive rules, ask us to abide by them, and things will run a lot more smoothly.

I completed about 15 segments in September/October and got screened, rescreened, wand-searched, shoe-searched, gate-searched, and in general harassed on about every segment except the international ones. I KNOW and RESPECT the reasons that the airlines need good security (who doesn't?), but they have to find a SMARTER way to do it.

Until they do, I fly only when I absolutely have to. Message to the airlines, TSA, or whoever else cares out there: Get smarter and more efficient about security, or you will continue to lose business.