I think both have valid points.

The new TSA employees are more friendly and passenger aware, but they are new to the job and still must learn efficiency.

Example, last Friday I flew out of SNA - the lines were tremendous, even with the high number of TSA employees present.

Just flew again this morning at 6:30am, again the lines were atrocious. The passengers were being told that the security line was 45 minutes!!!

When I arrived at the gate, there were 12 TSA ppl!!! Normally, there would have been 5 max. Please tell me how this is efficient.

Finally, it is pretty dang aggravating to be subject to search. I'm glad I'm not a woman, because I saw so many women last week and this morning having to take off their shoes, etc... what a pain!!

I've said this before and I'll say it again - there has to be a SMARTER way, not a harder way to do this...

This is America - we've got plenty of smart people, so put some effort into thinking about the system...