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Thread: Will Hilton follow Hyatt in giving out diamond matches?
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Old Dec 3, 2015 | 4:26 pm
  #37  
perthite
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Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,934
Originally Posted by fmkgb
Applied last Thursday. Just got reply asking me to verify the number of HH points in my account. I HAD included my HH Gold (unearned, from Citibank cc) account number in my original email to them.

"Thank you for your request to “HHonor My Status.” For verification purposes, please respond with your current Hilton HHonors point balance. Once verified, we will be glad to process your request."

Any thoughts on why they sent me that request? My name is unusual so I doubt there was a name conflict and again, they already had my honors account number. Anyone else receive this request?
I heard of it happening to someone who sent the application from an email address that was different to their HHonors profile.
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