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Old Dec 3, 2015 | 10:06 am
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Lgwfan
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The check staff use a system known in the airline world as DCS, Departure Control System. The info given to the agent is only what is required to check you in, it does include FF info but certainly not your fare, points, inside leg etc. However these can be accessed if required by the agent moving into the RES (Reservation System) if required.
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