I don't mind it so much - I'm not a "suit" so when I go someplace new, I "don't get no respect"; when I go somewhere where they know me, they chat me up, listen to me whine, flirt with me, give me free drinks, all because I tip well. I'm not even talking about gobs of money, like 20-25%.
anyway, let me tell you what happened to me this weekend. I was staying at a nice hotel in Florida. I ordered breakfast both mornings. The menu had a note about an automatice 19% service charge, plus a $2.00 delivery charge on all room service orders. That alone is excessive, but you have no choice. The guy delivers the food, I give him $1 on top of all that, and what do you think happens the next day? He gives me an attitude like I'm a cheapskate! That's why I really HATE room service. They really don't appreciate tips like they should. Well, the joke's on them, because next time, I will simply not order room service, I'll stick with the folger's pack of coffee and non-dairy creamer they provide - oh, and tap water will be just fine...