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Thread: Badly Treated at SFO. Normal? How to Mitigate?
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Old Dec 2, 2015, 12:59 pm
  #20  
tom911
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Join Date: Jun 2000
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Originally Posted by DWFI
These are likely former US agents. I have only ever dealt with reasonably helpful AA agents at SFO prior to the integration date.
Does make you wonder - in 14 years of flying AA I've never had a problem at the front counter at SFO, including three international trips since August. I'm back this weekend for another international trip and will report any issues. Maybe I'm only getting pre-merger AA agents.
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