FlyerTalk Forums - View Single Post - Badly Treated at SFO. Normal? How to Mitigate?
Old Dec 2, 2015, 8:21 am
  #4  
JDiver
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by inpd
I know the rules well and iterated them but the agents didn't care to listen.

What can I do proactively on the day? This let it happen to me and then run to corporate to complain is a little silly. Isn't there an onsite AA rep @ SFO who can sort out these issues?
What else could you do than know the rules and advocate for yourself effectively? Not much unless you can earn Concierge Key.

If you don't care about remedying it, keep on keeping on.

Last edited by JDiver; Dec 3, 2015 at 10:47 am Reason: Typoe
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