FlyerTalk Forums - View Single Post - Involuntarily denied boarding: Philippine Airlines
Thread: Involuntarily denied boarding: Philippine Airlines
View Single Post
Old Nov 30, 2015, 9:55 pm
  #8  
guv1976
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,603
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

Originally Posted by alicefo
Wish I had thought of that - just checked and sadly too late.

I am probably being naive but is there not some organisation or governing body that protects consumer rights?

Just amazed they can deny boarding, admit they have made a mistake and then refuse any form of compensation.
Contact the Ombudsman Service at Condé Nast Traveler magazine. They are pretty good at resolving problems like this:

[email protected]

Did PAL indicate why they are not willing to reimburse?
guv1976 is offline  
Reply