Originally Posted by
mahasamatman
So far, I hate to say that I believe Hyatt's BRG is a scam. Is there any appeal process? I submitted two BRGs where the competing site clearly offers instant confirmation, yet was rejected on both because the agent (same agent in Omaha for both) apparently can't read.
Reply to the email address you got the denial from. And resubmit through the web form. Different agents routinely give different answers, including different reasons for denials, in my experience.