Originally Posted by
flyingeph12
I think CX F has gone downhill in the last year or so, and I agree CX F may be overhyped. I prefer JL F.
However, CX is still excellent in the grand scheme of things, and I think some of the criticisms are somewhat unfair. There is a toothbrush in the amenity kit. Why do you need two pajamas? CX crews are reactive, unlike SQ crews, and you have to learn to push the call button. CX food has never been its high point, especially the western mains, but the Chinese options and snack menu are decent--so knowing what to order is key. Not having 1/2 of the wine list is indeed unacceptable, as well as the messy lounge.
Ultimately, is CX F perfect? No. Is it overhyped? Perhaps. Is it still a top notch F product? I think so.
I think this is a very fair summary.
I also believe the OP is making the mistake of judging one or two segments as an entire airline F experience for all F routes for that airline. That's a fallacy that is commonly made. I don't doubt that the crew might have been less than stellar on one segment. I don't doubt the food/wine selection might have been less than stellar on one segment. I also don't doubt that these are not necessarily reflective of the overall service and food/beverage available on most CX F flights.
I had a stupendous UA GF LAX-LHR flight in Dec 2014--which was far better in terms of service, food, and IFE than a return flight on EK F CPT-DXB in Jan 2015. That being said, I can't and won't declare broadly that UA GF is better than EK F or that EK F is overrated. Especially since our EK F DXB-LAX flight was perhaps the best flight I've yet enjoyed. I just had one very disappointing EK F experience and one very impressive UA GF experience...and another amazing EK F experience.
I also agree that our OP is being a bit nit-picky and unfairly demanding when it comes to luggage service in a lounge and a toothbrush in an airline F bathroom.
OTOH, I will enjoy not competing with our OP for any future award F seats on CX. So fret away, OP!
