According to DOT data released last week, UA in April had the worst ontime performance (65.6%) of the US ten major carriers.
It also recorded an industry-worst rating of 5.87 misplaced bags per 1,000 passengers. UA also had a high ratio of pax complaints and cancelled a high percentage of its daily flights.
Welcome to Premier!

Bet you just can't wait to make 1k!

Better not check your bags!