FlyerTalk Forums - View Single Post - The Gwen, Luxury Collection, Chicago USA [Master Thread]
Old Nov 30, 2015 | 1:32 pm
  #38  
KENNECTED
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Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Originally Posted by rifle57
Stayed here over the weekend for three nights, two weeks ago.
Had 5 rooms (all on points) tried to use SNA, declined
No platinum acknowledgement other than, thank you for your loyalty at checkin
I did receive the free continental breakfast for all 5 rooms (two people each), which was very nice and valuable.
All rooms average in quality, dated, clean, smallish
Good location, no luxury, next time will go back to Westin River North
I know from experience this property has few suites and all most all the rooms are unique in size. What did you expect in turns of recognition?

What do you mean "no luxury"? I want to understand what your definition of "luxury" is, since you say you'll go back the WRN, which in my opinion the WRN is uber dated with that green marble in the bathrooms. The hotel has a lounge but the decor is stuck in the 90s.

Any pictures?
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