Originally Posted by transportprof

I've tried booking the same flights twice this morning, with no luck. The site crashes after I submit payment info.

The first time, I got a response to try again.

The second time, I got a response to phone in to 855-831-1436. Anyone had experience calling this #? Does one wait for hours, as I have in the past on the regular phone line?

I'd been griping about United's new web site, but this helps me to see how lucky I am to have shifted away from Air Canada for most of my flying.