I would share some opinions with the OP.
- Food and wines are clearly inferior.
- HKG lounges do not match the service and F&B of the lounges dedicated to F-pax only at LHR, FRA/MUC or SIN.
- On any airline, one can always get a FA team that has a bad day.
- I would add that no buggy at HKIA is a shame

But CX hard product is wonderful and the overall experience is excellent.

The funny part of the post is the request for 2 PJs on a one-stop flight.