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The US Grant - San Diego, CA [Master Thread]
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Nov 29, 2015, 3:23 pm
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Kagehitokiri
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
adding to what
bhrubin
said, i think some (not saying necessarily in this case) may have unrealistic expectations re entry level front line staff at front desk / call centers (although hopefully platinum line is not 'entry level')
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