FlyerTalk Forums - View Single Post - The US Grant - San Diego, CA [Master Thread]
Old Nov 29, 2015, 3:23 pm
  #219  
Kagehitokiri
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Join Date: Jun 2006
Location: IAD/DCA
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adding to what bhrubin said, i think some (not saying necessarily in this case) may have unrealistic expectations re entry level front line staff at front desk / call centers (although hopefully platinum line is not 'entry level')
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