Originally Posted by
Rich38
Happy Thanksgiving everyone!
We booked several rooms and 1 bedroom suites on the HHonors website, over 30 days ago, at the above hotel for 9 nights, arrival Saturday, November 21 thru Monday, November 30, 2015.
Upon arrival, the hotel was not yet open. Hilton, nor the hotel contacted us in advance of arrival to notify us that the hotel would not be open on our arrival date.
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You sure you booed thru hilton.com ? As I was actually looking to book this particular property for December a few weeks ago, and I did notice on the website about a note saying they are taking reservations but the property doesn't actually open not til November 26th something like that. (I don't remember the exact date, maybe a day before or after)