FlyerTalk Forums - View Single Post - Computer Bidding Program Botches Flight Attendant Holiday Schedules
Old Nov 29, 2015 | 6:48 am
  #14  
milesandmoremiles
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Join Date: Sep 2014
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Originally Posted by lobo411
Complaining publicly is "doing something." Apparently the scheduling system is run by a contractor, so if AA FA's put pressure on management/union leadership, then the latter are going to put pressure on the contractor to fix its screw-up. The fact that AA is offering bonuses to work the screwed-up schedule makes it sound like very little can be done to fix it at this point.

Anyway, at the end of the day, I can't blame the FAs for lashing out, even if one sees it as a futile gesture. FAs are human, after all. If I was reasonably certain I'd get certain time off because the rules work a certain way, and then I found out that the rules weren't properly applied and I have to work, I'd be annoyed too. Imagine what we'd do if a glitch shuffled the u/g lists. It would be apocalyptic!
Nobody denying their right to be upset about the situation. If I was in their shoes, I'd be mad as well. However I'm the type of person to do what I can to fix/improve the situation, not just moan and groan about it.

As to a fix, the vendor could not guarantee that the problem wouldn't occur again if the bid was re-run, so thats why the pay incentives were offered.

Originally Posted by skylady
The FAs are fighting back, and working on fixes, trust me!
With all due respect, complaining on Facebook and planning sick calls during the holidays are not fixes.
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