Originally Posted by
lhrsfo
Despite being a Brit, I own a small retailer in the the US. We have had to update our card terminals in order to comply with the new Chip rules coming in. Amazingly, there was only one machine that was authorized by our credit card company for use (a rather old-fashioned Verifone machine which did the rounds in the UK about 5 or 6 years ago at least), but it doesn't have contactless built in, and it can't deal with debit cards properly.
That doesn't sound normal at all. The places I've seen who've upgraded their hardware use the newest Verifone and Ingenico terminals that are available. They might not be enabled for EMV yet but that's a different issue.