With all of the unhappiness and anguish about the changes in the rules regarding nonrefundable tickets, I wondered if people remember how much worse it was pre-1992?

In those days NR meant non-refundable and non-exchangeable. Your only choice, if you couldn't go, was to get that dreaded "doctor's note" and send it in to the refund department.

Now, at least, you can still exchange the unused ticket for a new ticket and pay the $100 and you can still change the return anytime before you travel for $100.

I know it's a lot more stringent than what we've been used to, and a lot worse than Southwest's policy, but it's better than pre-1992.