Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
I had the upgrade offer, too
I was logged into my Amex account. I think it was October. Got the upgrade offer on the Hilton card. they said I could upgrade either my Hilton or my Delta to a Surpass. Didn't make sense to do the Delta, so I upgraded the Hilton.
then, I forgot what the minimum spend was, and chatted with Amex. the guy said I didn't qualify for the offer, but he would check to be sure. Told me to keep checking back. Could be 8 weeks.
When I had time to kill, I called Amex. The guy who answered (perfect English, no accent, BTW) said he could see the offer and that I was definitely signed up for it, and would get the 50k points for spending 3k.
So I have now spent the 3k. Let's hope he was right. Although he seemed a lot more sure about things than the chat people.