FlyerTalk Forums - View Single Post - DM on PAID D1 ticket autorebooked in coach when flight had business class available
Old Nov 24, 2015, 12:06 pm
  #14  
Xeno
 
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,751
I was auto-rebooked while in the air on a ATL-NRT flight - paid D1 - two years ago that made me miss my connecting flight to HKG. I was very disappointed with what DL did to me and was fortunate to find a sympathetic agent to correct faulty assumptions made by DL.

BTW, I knew before leaving ATL that I would mis-connect and thought I had settled everything with the DM phone line but the frustrating changes happened during the actual flight.
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