FlyerTalk Forums - View Single Post - DM on PAID D1 ticket autorebooked in coach when flight had business class available
Old Nov 24, 2015, 11:32 am
  #9  
flyerwma
 
Join Date: Mar 2011
Posts: 647
Originally Posted by MSPeconomist
I was following the situation on delta.dumb (747 had gogo) and noticed that I had been auto rebooked (with the original intraEU connecting segment cancelled) into COACH on the next AF flight, which I knew (from checking at DTW on the AF website) had earlier had at least three seats for sale in Z class.

I called the DM line from my iphone upon landing and got it fixed with the ticket being reissued again with the new segment in business class.
This is where @DeltaAssist on Twitter saves the day. Someone solves the problem before you even land, and no need for international roaming charges.
flyerwma is offline