Originally Posted by stargold

Simple question - Did you, or did you not, approach the front desk to discuss cancelling the remainder of your stay when you elected (and quite rightly so) to move to another property, and by necessity, the refund of the remaining portion of the pre-paid reservation?

The question of 1. whether you requested a refund, and 2. whether the hotel accepted/refused, are very important background facts in beginning to discuss whether the hotel is being reasonable.

For the record, I personally don't believe the hotel doesn't "owe you" anything for the fact that the shooting occurred. They might provide assistance in finding an alternative property and/or provide gestures of goodwill, but the hotel would have had to played a role in the incident in order for me to expect anything from them.