Originally Posted by
roberino
I'm a bit bemused as to why you want Starpoints but not a refund for the unused nights. With the refund you could book another stay somewhere and still get the points. I can't see them refusing a refund as that would be really bad publicity. In any case, why should you profit from someone else's tragic loss of life?
The OP seems to have had a prepaid rate and then just left the hotel without informing anyone that he wanted to check out. Presumably the hotel had no way of knowing when they could sell his room to another guest. Given this, IMO the OP does not deserve a full refund for the nights he was not at the hotel.