Don't know if this is the right place but here goes. Switched to AT&T the begining of April. Said they would give me $100 check in my name. Weeks later, no check. Called & was told I couldn't get the check but they would give me $80 certs for Home Depot. Weeks later, no certs. Called again, said they would reissue the Home Depot certs. Still no certs. So, 2 & 1/2 mos. later no welcome kit that was supposed to include the certs and nothing else either. Want to get something for this switch! What to do?